Staff Training with Dr. Purcell's Staff (Epic Influencer Summit)

Your staff holds significant power in your practice as they act as an extension of you and represent your business when communicating with patients and potential patients. It is crucial to ensure that your staff shares your vision and is aligned with your values.

By providing comprehensive training to your staff, you can ensure that they are knowledgeable and equipped to effectively communicate with patients and potential patients. This will not only help in building strong relationships with patients but also in increasing the success of your practice.

To help you train your staff to represent your practice, we have created a comprehensive video that covers the essential topics, including:

1. The importance of effective communication and its impact on patient satisfaction.
2. Strategies for answering phone calls and handling patient inquiries efficiently.
3. Tips for building rapport with patients and fostering a positive relationship.
4. Techniques for converting leads into actual appointments and increasing patient retention.
5. Best practices for maintaining a professional and welcoming environment in your practice.

By watching this video, you will gain valuable insights and practical tips that will help you train your staff to be effective ambassadors for your practice. 

      Staff Training Video (Epic Influencer Summit)

       Additional Resources:

• Rebuilder Training
• Anodyne Training
• Training Your Team
• High Impact Checklist: Day 1
• High Impact Checklist: Day 2
• Phone Training 101 (Blueprint University)
• Phone Simulator (Blueprint University)
• Lead Follow-Up (Blueprint University)