Patient Flow & Experience
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      3. Patient Flow & Experience

      Neuropathy Patient Flow and Experience

      You will discover a structured patient flow system that guides patients from their first visit through ongoing care, improving case acceptance, retention, and overall patient experience.

      A well-structured patient flow ensures a smooth experience from the first visit through ongoing care. Each step—from the initial office visit to the exam and report of findings—plays a crucial role in patient education, engagement, and commitment to treatment. This training breaks down the process so you and your team can provide a seamless experience while improving case acceptance and patient retention.

      This A-Z Patient Flow and Experience video series walks you through four essential stages of the patient experience, using real-world roleplay demonstrations along with expert commentary to break down best practices

            Office Visit and Patient Video Introduction– First impressions set the tone for the patient’s experience. Learn how to create an organized, professional, and welcoming environment from the moment a patient walks in. This section covers front desk procedures, patient intake, and how to set expectations for their visit.

            Neuropathy Day 1 – The first visit is critical for gathering information and building trust. This section explains how to conduct an effective consultation, uncover the patient’s "why," and introduce the idea of long-term care. You'll also learn how to set clear expectations for the treatment process.

            Neuropathy Exam – A structured exam is key to diagnosing the patient’s condition and building a strong case for care. This section covers best practices for conducting an exam that not only gathers the necessary clinical information but also helps patients understand the severity of their condition.

            Neuropathy Day 2 – The second visit is where everything comes together. Learn how to present the patient’s exam results in a clear and compelling way, introduce the treatment plan, and build urgency for them to commit to care. This section also covers strategies for handling financial discussions and overcoming objections.


      Watch the video series to see how to streamline your patient flow, improve case acceptance, and create a more efficient and engaging experience for your patients.

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