You will discover how to implement a structured knee pain patient flow that builds trust, enhances patient understanding, and increases case acceptance from the first visit through treatment commitment.
A structured patient flow is key to ensuring a smooth experience from the first visit through treatment. Each step—introduction, consultation, exam, and treatment recommendation—helps build trust, improve patient understanding, and increase case acceptance.
This A-Z Patient Flow and Experience video series provides real-world roleplay demonstrations and expert commentary to help you and your team implement these steps effectively.
Office Tour and Patient Video Introduction - First impressions matter. Learn how to create a professional, welcoming environment while setting clear expectations. This section covers front desk procedures, patient intake, and introducing knee pain care through an engaging patient video.
Knee Pain Day 1 - The first visit sets the foundation for care by uncovering the patient’s concerns, building rapport, and identifying key pain points. Learn how to guide the conversation, dig deeper into quality-of-life impacts, and set clear expectations for their treatment journey.
Knee Exam - A thorough exam helps confirm the severity of the condition and reinforces the need for care. This section demonstrates how to connect exam findings to the patient’s symptoms, build urgency for treatment, and prepare them for the next step in their care plan.
Knee Pre-Day 2 Trial Visit – Before presenting the full treatment plan, this trial visit allows the patient to experience relief and see the potential benefits firsthand. Learn how to set expectations, demonstrate early improvements, and build confidence in the recommended approach.
Knee Pain Day 2 – The second visit is where everything comes together. Learn how to review exam findings, connect them to the patient’s concerns, and present the treatment plan in a way that makes sense. This section also covers handling objections, discussing finances, and reinforcing the importance of commitment.
Watch the video series to see how to optimize your chiropractic patient flow, improve case acceptance, and create a more engaging experience for your patients.
Additional Resources:
- Knee Pain Intake Form
- Knee Exam Form Example
- Knee Pain Quality of Life Survey
- Stages of Osteoarthritis
- Joint Kit Overview
- Bodysite Training (Blueprint University)
- McMurray Meniscus Test
- Posterior and Anterior Drawer Test
- Squat Test
- Basics of Muscle Testing
- 5 Essential Muscle Tests for Knee
- Anatomy of a Knee MRI and X-Ray
- Toronto Sensory Test and FLIR Thermal Camera Knee Application
- Trigenics Knee Infrapatellar Procedure
- Trigenics Hamstring Lengthening Procedure