High Impact Checklist: Day 1

You will discover the outline of the Day 1 process and a guide to train your staff to deliver a successful patient experience with a focus on positive outcomes for patients.

The High Impact Checklist: Day 1 outlines a comprehensive process for training and delivering a successful patient experience in a healthcare setting. The checklist is designed to help staff make a great first impression, establish rapport with patients, understand their needs, and overcome objections.

It covers training staff, building rapport with patients, conducting a sensory exam, providing education and clinical homework, and overcoming objections. This checklist also highlights key questions to ask patients, etiquette to follow, and KPIs to track performance. The goal of this CEO tool is to improve the patient experience in your practice.

In addition, we have also included a practical demonstration of the Day 1 Role Play with Dr. Bill Lewis through a video example. This serves as a visual representation of how the checklist is effectively implemented and executed.

Overall, the "High Impact Checklist: Day 1" provides a comprehensive approach to delivering a successful patient experience and ensuring positive outcomes for patients.